When shopping for an auto repair shop, look for the following qualities: a neat, organized shop. Whether the shop has a sterile environment or is neat and organized, it should reflect the pride of its employees in their work. If the staff is courteous and the shop is well-kept, you can be sure you’ll get quality service. Additionally, check the warranty policy to see if the shop backs up its claims.
An honest mechanic will explain the repairs they perform. You can ask for a second opinion if you have any doubts about the mechanic’s diagnosis. Getting a second opinion can save you time and money. Likewise, you should look for a shop with the latest diagnostic tools. If a mechanic doesn’t have them, they may spend hours removing your car and unable to pinpoint the problem.
The National Institute for Automotive Service Excellence recommends observing the parking lot of an auto repair shop. Look for vehicles with a similar value to yours. The exterior of the shop should be clean and tidy and the waiting room should have copies of their fees posted. It’s best to choose a specialty shop for major repairs, since they have the most advanced tools and equipment. Make sure the shop you choose is accredited to prevent fraudulent activities.
